Player intelligence, for every brand in your network.
Reviews, complaints, forum threads and support tickets, converted into a continuously updated commercial signal layer that flows through every module.
Every brand, evidenced by what players actually say.
We ingest player conversations from across the web, reviews, complaints, forum threads, support tickets, and categorize each signal as positive, negative or neutral, by theme. The aggregate is a brand trust posture that updates continuously and shows the evidence behind every move.
- Multi-source ingestionReviews, complaints, forums, support tickets
- Theme classificationWithdrawals, bonuses, support, KYC, payments
- Aggregate scoringPer-brand health 0–100, with risk level + trend
- Evidence on demandDrill into the exact signals behind any score
One score expands into hundreds of investigations.
Intelligence isn't static reports. Drill into any entity to find contextual signals beside the data you're already looking at.
See how a brand performs in Brazil vs Germany vs UK. Surface market-specific complaint patterns and risk.
What players say about the providers a brand uses, Pragmatic, NetEnt, Evolution. Spot provider-driven sentiment.
Correlate complaint themes with MGA, Curaçao, UKGC, Anjouan licensing. KYC friction by jurisdiction.
Pinpoint exactly which payment options players are complaining about, Skrill withdrawals, crypto KYC, etc.
From monitoring tool to strategic briefing tool.
Rather than just telling you a brand has a "good support score," Intelligence surfaces specific talking points: what players consistently highlight as a brand's standout quality, or what concern is worth raising in your next deal negotiation.
- Talking points for content briefs, grounded in player data
- Negotiation angles your sales team can actually use
- Risk flags surfaced before they reach your audience
"Among UK casinos in our network, Casumo has the fastest sustained withdrawal times for Skrill (avg 1.2h, 600+ player mentions)."
Player praise focuses on Casumo's under-2h live chat response. Use as a content hook for "best support" pages.
Wagering reset on missed deposits is a recurring complaint. Worth raising before Q3 renewal.
Intelligence doesn't live on one page.
Signals flow into every module so you see them where you're already working.
Evidence claims, friction signals and trust posture on every brand page, alongside commercial data.
Sort brand selections by trust posture, see switching narratives in the toplist editor, demote evidence-first.
Briefs auto-include intelligence context: what players say, why it matters, suggested talking points.
Ask AI draws on live intelligence to answer questions, with citations back to the source signals.
Goal-driven module uses intelligence to recommend brand promotions, demotions and replacements.
Health drops, theme spikes and risk flags become automation events, alert, pause, route.
See your portfolio scored on real player data, in days.
We'll spin up Intelligence on a sample of your brand library during the demo.