Acceptable Use & AI Policy

1. Scope

This Acceptable Use & AI Policy applies to everyone who uses DataFlair.ai (the “platform”), including its AI assistant, automation, APIs, and external-client connectivity. It forms part of, and is incorporated into, the Terms of Service. If you breach it we may suspend or terminate access.

2. General acceptable use

You must:

• Use the platform only for lawful business purposes in the iGaming, affiliate, and operator space.
• Comply with all applicable gambling-advertising standards, responsible-gambling rules, consumer-protection law, sanctions, and the terms of any operator or affiliate programme you use.
• Keep your credentials, two-factor methods, and API tokens secure, and only access data and workspaces you are authorised to access.

You must not:

• Break the law, infringe intellectual property, or upload malicious or unlawful content.
• Probe, scan, overload, or interfere with the platform or other tenants, circumvent security or tenant isolation, or bypass rate limits or usage metering.
• Scrape, copy, resell, sublicense, or redistribute the platform, its taxonomy, models, or raw or aggregated datasets, or use them to build or train a competing product or model.
• Misrepresent your identity or authority, or use the platform on behalf of a party that is barred from using it.

3. Player protection: the core rule

4. How our AI features work

The platform uses artificial intelligence to classify player conversations, summarise and curate evidence, draft content briefs, build dashboard-scraping prompts, answer questions through Ask AI, and produce KPI and action recommendations. Some workflows keep a human in the loop for evidence curation. AI usage may be metered against the credits in your plan.

5. The limits of AI output

AI output is generated by probabilistic models. It can be incomplete, outdated, biased, or simply wrong. It is decision support, not legal, financial, regulatory, compliance, or investment advice.

• You must review AI output before you rely on it or act on it.
• You are solely responsible for anything you publish that is derived from the platform, including the accuracy of brand claims and compliance of any promotion with advertising and responsible-gambling rules in your markets.
• You must not present an aggregated signal or model inference as a verified fact about a named person or as professional advice.

6. MCP and external AI clients

You may connect external AI clients and agents (for example assistant tools you use) to your workspace through the platform’s connectivity and tokens. If you do:

• You authorise and are responsible for those clients and for the workspace data they can read or act on.
• You are responsible for the terms and processing practices of any third-party AI provider you connect under your own configuration.
• You must scope tokens to least privilege, keep them secret, and revoke any token or connection you no longer control or trust.

7. Prohibited AI uses

• Generating unlawful, deceptive, misleading, or non-compliant gambling promotions, or content targeting minors or self-excluded or vulnerable people.
• Fabricating, altering, or misattributing evidence, quotes, or sources.
• Using outputs to make or support automated decisions about identified individuals.
• Attempting to extract training data, reverse engineer, or replicate the models, taxonomy, or datasets.
• Evading credit metering or sharing AI access outside your authorised workspace.

8. Data accuracy and responsible publishing

Aggregated public data can be wrong. Before you publish anything based on the platform, verify it against primary sources, represent evidence honestly, and do not overstate confidence. Sentiment and complaint patterns are signals about a brand at a point in time, not determinations of fact. You are the publisher and you carry publisher responsibility.

9. Operator and API connections

When you connect operator accounts, dashboards, or APIs, you confirm you are authorised to use those credentials and you will comply with that operator’s terms. You are responsible for any reconciliation dispute or claim you raise using evidence the platform helps you assemble.

10. Enforcement

We may investigate suspected breaches and may suspend or terminate access, remove or restrict content, throttle usage, or cooperate with regulators or authorities where legally required. Where practical we will give notice, but we may act immediately to protect the platform, other customers, players, or our legal position.

11. Reporting abuse

To report misuse of the platform, a security concern, or content that may identify an individual, contact [email protected] (or [email protected] for security issues). We take player-protection and accuracy reports seriously.